$150 OFF Your First Ebike Code: AVADAR2021

Electric bikes are basically just electric-powered motorcycles, right?

No, electric powered motorcycles use a throttle to engage the power. Avadar e-bikes are pedal-assist, so input to the pedals determines the level of assist. Riding an electric bike with pedal-assist is incredibly intuitive, and anyone who can ride a bike will immediately feel comfortable on one.

What’s the best part about an e-bike?

Electric bikes break down barriers to riding. Most importantly, they are incredibly fun. Ride farther, see more, and explore the possibilities that come with a little extra power.

Does my height fit the Avadar C3/Avadar C5?

The recommended rider heights is 5'3" - 6'4".

How’s the ride?

Avadar e-bikes simply amplify your pedaling effort. They pedal like a regular bike, but the wind is always at your back and hills melt away.

What’s the advantage of mid-drive motors?

This configuration keeps weight centered and low for predictable handling and improved ride quality.

How pedal assist motors work?

Electric bikes work by using an electric motor and battery to help you power your bike. On pedal assist e-bikes, you control the amount of power the drive system provides and the assist only kicks in when you pedal. The motor amplifies the power behind each of your pedal strokes, providing a natural riding feeling that makes it seem like your legs are supercharged!
Some manufacturers make e-bikes that use a twist throttle to engage the drive system. With these bikes, you don’t have to be pedaling for the motor to be engaged. This can be dangerous, since it’s easy to get out of control if you’re not paying attention. We only make pedal assist e-bikes, because they feel the most like a regular bike and help riders feel more in command of their ride.

Why are there different assist levels?

Riders don’t always need the same amount of assist. Using less assist increases battery life, while the option to use more is always there for acceleration or climbing hills.

Where can I ride an electric bike?

An electric bike is legally treated the same as a normal bike. You can ride an electric assisted bike anywhere you can ride your regular bike.

What is the highest speed the ebike will go?

Depending on the ebike you choose, it can go up to 28mph to ensure compliance with state and federal laws for bikes. The top speed limit may be lowered if needed to comply with local ordinance.

What’s the range?

The general range is 50-100 kilometers depending on power modes, terrain, and other riding conditions like load or wind.

How long does it take to charge?

Approximately 3-5 hours to charge, depending on the state of the battery prior to charge and which charger is being used.

Does the bike come mostly assembled? I'm a novice and is it easy to assemble?

Your bike will arrive mostly assembled. We will provide the tools and a comprehensive assembly video so you can assemble your Avadar Bike bike within 20mins even if you are a novice.

May I customize my e-bike before it ships? Can you instal accessories before it ships?

No, we do not currently offer customization of any kind. If you order a bicycle and accessories, they may ship separately or within the large bicycle box. Avadar customer support personnel are unable to accommodate requests to change or alter this policy.

Do you offer free shipping?

Yes. Free shipping is included.

How are you going to ship my order?

You can check the estimated shipping time for bikes in the order configurator. When your order leaves our warehouse, you’ll receive an email with a tracking number – you can use this to follow your order’s journey to your door or to one of our brand stores. We work with international shipping partners to get your order to you as soon as possible, but delivery times vary depending on where you order from.

How can I trace my order?

Of course! If you have any issues with your order or any further questions, please visit our Support page or send email to our customer service support@avadar.com

Will my AVADAR bike arrive assembled?

Your bike will arrive mostly assembled. We'll also provide the tools and a comprehensive assembly video for the rest part.

What can I do if something goes wrong with my e-bike during the warranty?

We believe that communication is the best way to solve the problem. Please contact us in time. To help you solve the problem as quickly as possible, please describe the problem in detail and provide photos and videos so that we can find the problem.

How long is my warranty and what does it cover?

You can find more information regarding your Avadar Bike's warranty here.

How do I apply for a return?

You can find more information regarding your Avadar Bike's Return Policy here.

Contact details

Sales service support : business@avadar.com
After-sales tech support : support@avadar.com
Online : Monday - Sunday 9 a.m. - 6 p.m. PT

Mini Cart 0

Your cart is empty.